Special Issue On Services In The Next Millennium. Journal of Business Strategies, Huntsville, Texas, v. 17, n. 1, p. 1–3, 2000. DOI: 10.54155/jbs.17.1.1-3. Disponível em: https://jbs-ojs-shsu.tdl.org/jbs/article/view/210.. Acesso em: 4 may. 2024.