Intrafirm Technical Knowledge and Competitive Advantage: A Framework and Exploratory Study
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Intrafirm Technical Knowledge and Competitive Advantage: A Framework and Exploratory Study. (1998). Journal of Business Strategies, 15(2), 108-130. https://doi.org/10.54155/jbs.15.2.108-130

Abstract

The ability of managers to monitor; acquire, and manage new technologies may be a critical resource in developing a sustainable competitive advantage (Barney, J99J). Expanding on recent work by Day (1994), this paper develops a conceptual framework that links intrafirm technical knowledge with the ability to develop and maintain a sustainable competitive advantage. Focusing on a sample of production/operation managers, a key industrial buying constituency, an exploratory study was undertaken that examined the linkage between managers' technical knowledge and their decision-making styles and outcomes. Results of the present study suggest strong relationships among technical knowledge, decision making styles and outcomes. Based on these findings, it is argued that firms with managers who possess greater technical knowledge will be better equipped to develop and maintain a competitive advantage.

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